SecureView Maintenance Program – SV-MAINT32Q

(Quarterly Maintenance Package for Large Multi-Building Systems)

Retail Price:

Quarterly Plan: $1,250.00 per visit

OR Annual Prepaid: $4,000.00 per year

This maintenance package provides ongoing professional support, system optimization, and preventative servicing for large-scale surveillance systems up to 32 active camera channels, including multi-building wireless links and centralized NVR infrastructure.

Tailored for luxury resorts, marinas, gated communities, commercial campuses, and high-security operations, this program ensures your system remains clean, optimized, secure, and performing at peak reliability year-round.

📌 INCLUDED SERVICES (Performed Every Visit)

1. Camera Cleaning & Visual Inspection

• Clean exterior dome/bullet lenses

• Remove dust, salt, spider webs, marina residue

• Inspect seals & housings for weather damage

• Verify proper mounting and aim

2. System Recording Health Check

• Confirm 24/7 recording functionality

• Verify retention period matches contract expectation

• Check for gaps caused by HDD or network failures

• Confirm proper timestamps and sync

3. Network Switch & Power Check

• Confirm PoE switch load health

• Check switch logs for overload or port errors

• Inspect UPS battery health & runtime status

• Confirm stable uplinks between buildings

4. Wireless Bridge Diagnostics (for all site links)

• Signal strength analysis

• Noise/interference testing

• Throughput verification

• Re-alignment if necessary

• Firmware check on bridge radios

5. NVR & Software Maintenance

• NVR firmware update

• Storage audit (HDD health check)

• Event rule verification

• Archive test playback

• User access log review (if requested)

6. Smart Features Optimization

• Recalibrate motion zones & sensitivity

• Improve night vision performance

• Adjust WDR/exposure for seasonal lighting

• Re-aim cameras if vegetation or shadows affect view

7. System Report Provided After Each Visit

Includes:

• Camera-by-camera health report

• Wireless link diagnostics

• Network performance metrics

• Storage & retention summary

• Recommendations for upgrades or corrective actions

⭐ SERVICE FREQUENCY OPTIONS

Quarterly (Recommended)

4 visits per year
$1,250 per visit
Best for marinas, resorts, high-salt environments, and multi-building campuses.

Bi-Annual

2 visits per year
$1,500 per visit
Good for commercial buildings or moderate environments.

Annual

1 deep service visit
$2,000 per visit
Good for low-dust / indoor-heavy systems.

⭐ OPTIONAL ADD-ONS (Not included, sold separately)

• Emergency service call (priority response)

• Camera repositioning or re-aiming beyond routine adjustment

• Wireless bridge replacement

• Damaged camera replacement

• New camera additions or system expansions

• Major cable repairs

⭐ BENEFITS OF ENROLLING

• Protects system lifespan

• Ensures maximum uptime

• Reduces risk of failure

• Prevents coverage blind spots

• Keeps firmware & security standards up to date

• Provides professional documentation for insurance & liability