SecureView Payment Terms & Conditions – Project Installations


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Payment Schedule

  • 50% Deposit – Contract Acceptance

    • Due upon approval of proposal and before ordering materials or scheduling work.

    • Used to cover material purchases, project planning, and initial scheduling.

  • 40% Progress Payment – Substantial Completion

    • Due when all major equipment is installed, all cameras are mounted, cabled, online, and recording, and the system is operational subject to minor punch-list items.

  • 10% Final Payment – Final Walk-Through & Training

    • Due upon completion of punch-list items, final client walk-through, and delivery of any agreed documentation.

Invoice Terms

  • All invoices are due upon receipt and considered past due after 10 calendar days unless otherwise stated in writing.

  • Late balances may accrue a late fee of up to 1.5% per month (or the maximum allowed by law), plus any collection costs and attorney fees where legally allowable.

Change Orders & Additional Work

  • Any work requested by the client that is outside the original written scope will be billed as a change order.

  • Change orders require written approval (email is acceptable) before work begins.

  • Additional work may be billed at a fixed price or at SecureView’s standard hourly rate plus materials.

Site Access & Scheduling

  • Client agrees to provide reasonable access to all required areas during scheduled work hours.

  • Delays caused by restricted access, other trades, or conditions outside SecureView’s control may result in additional labor charges.

  • If a scheduled visit is cancelled or rescheduled with less than 48 hours’ notice, a trip/standby fee may apply.

Permits & Code Compliance

  • Unless explicitly included in the quote, the client is responsible for any required permits, inspections, or HOA/association approvals.

  • SecureView will install all equipment in a professional manner and in good-faith compliance with applicable low-voltage and building codes.

Ownership of Equipment

  • All equipment and materials remain the property of SecureView until payment is made in full.

  • SecureView reserves the right, where legally permitted, to remove or disable equipment in the event of non-payment.

Cancellations

  • If the client cancels after materials have been ordered, the client is responsible for:

    • All non-returnable materials and manufacturer restocking fees; and

    • Labor already performed up to the date of cancellation.

  • Deposits are non-refundable to the extent necessary to cover these costs.

Liability

  • SecureView’s liability is limited to the value of the contract.

  • SecureView is not responsible for consequential damages, loss of business, or incidents that occur despite the presence or absence of video recordings.

Legal Note

  • These terms are provided for general use and protection. Local laws may impose additional requirements or limitations. Client and SecureView agree that a signed proposal or service agreement incorporating these terms will govern in case of any conflict.

By accepting a SecureView proposal and paying the initial deposit, the client acknowledges and agrees to these Payment Terms & Conditions.

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