How SecureView System Health™ Works
Getting Started Is Simple
Enrolling in SecureView System Health™ is quick and straightforward. Whether your security camera system was installed by SecureView or another company, we’ll guide you through the onboarding process and begin proactively monitoring your surveillance infrastructure.
1. Choose Your System Health™ Plan
Select the monitoring plan that best fits your business. Whether you need weekly health inspections or daily system oversight, every plan is designed to help keep your surveillance system operating reliably.
Available Plans
✔ Weekly System Health™
✔ Daily System Health™
✔ Enterprise Multi-Site Management™
2. Complete Your Secure Enrollment
After placing your order, a SecureView surveillance specialist will contact you to begin your complimentary System Health™ Initial Assessment.
During onboarding, we’ll gather the information needed to securely manage your surveillance system and answer any questions you may have about the service.
3. Initial System Health™ Assessment
We’ll remotely review your existing surveillance system to verify compatibility and document its current condition.
Depending on your equipment, the assessment may include:
✔ Recorder verification
✔ Camera connectivity review
✔ Recording status verification
✔ Hard drive health review
✔ Remote access configuration
✔ System documentation
If we identify any issues that require attention before monitoring begins, we’ll explain your options and provide recommendations before performing any additional work.
4. Health Monitoring Begins
Once onboarding is complete, SecureView begins performing scheduled health inspections based on your selected service plan.
During each inspection, we may verify:
✔ Camera connectivity
✔ Recording status
✔ Hard drive health
✔ Storage capacity
✔ Recorder availability
✔ System time synchronization
✔ Remote access functionality
Our goal is to identify system issues before they affect your ability to retrieve important video footage.
5. We Notify You When Something Needs Attention
If a scheduled health inspection identifies a problem, we’ll promptly notify your designated contact and explain the issue in plain language.
Many issues can be resolved remotely. If replacement equipment or on-site service is recommended, SecureView can coordinate the repair and provide a clear quote before any work is performed.
Our mission is simple:
Keep your surveillance system healthy so it’s ready when you need it most.
Ready to Get Started?
Choose the SecureView System Health™ plan that best fits your business and let us help keep your surveillance system operating at its best.
Know Your Security System Is Ready Before You Need It.
Your security camera system is one of the most important investments protecting your business—but when was the last time someone verified it was actually recording?
Many business owners assume their cameras are working properly until the day they need video evidence. Unfortunately, that’s often when they discover a hard drive failed months ago, a camera went offline, or recording stopped without anyone noticing.
SecureView System Health™ is a proactive remote monitoring and maintenance service designed to help ensure your surveillance system remains healthy, recording, and ready when you need it most.
Whether your cameras were installed by SecureView or another company, we can remotely manage the health of many existing surveillance systems.
What Is SecureView System Health™?
SecureView System Health™ is a managed surveillance maintenance service.
Rather than waiting for something to break, we perform scheduled remote health inspections to verify that your security system is functioning properly.
Our technicians remotely evaluate critical system components and notify you whenever we discover an issue requiring attention.
Our goal is simple:
Identify problems before they become expensive emergencies.
We Monitor Your System’s Health—Not Your Business
SecureView is not a live video monitoring company.
We do not watch your cameras for criminal activity or dispatch emergency services.
Instead, we monitor the health of your surveillance infrastructure, helping verify that your cameras, recorder, and storage system are operating correctly so your system is ready when an incident occurs.
What We Check
Every system health inspection may include:
✔ Camera Connectivity Verification
✔ Network Video Recorder (NVR) Status
✔ Recording Status Verification
✔ Hard Drive Health Assessment
✔ Camera Offline Detection
✔ System Time Synchronization
✔ Storage Capacity Review
✔ Remote Login Verification
✔ Firmware Review (when applicable)
✔ AI Detection Configuration Review (supported systems)
Works With Many Existing Security Camera Systems
You don’t need to purchase a new SecureView security camera system to benefit from SecureView System Health™.
We can remotely manage many existing commercial surveillance systems from a variety of manufacturers, provided secure remote access is available.
Whether your cameras were installed five years ago or last month, we’ll evaluate your existing equipment and determine whether your system is compatible with our remote management service.
Why Businesses Choose SecureView System Health™
Business owners don’t want to spend time checking whether their security cameras are recording every week.
They simply want confidence that their surveillance system will work when it’s needed.
SecureView System Health™ provides that peace of mind by proactively identifying system issues before they become costly surprises.
Instead of discovering a failed hard drive after a burglary, you’ll know about the problem while there’s still time to fix it.
Proactive Maintenance Means Fewer Surprises
When our scheduled inspection identifies an issue, we’ll notify you promptly with a clear explanation of the problem and available repair options.
Common issues include:
- Failed surveillance hard drives
- Cameras that have gone offline
- Power interruptions
- Network communication problems
- Recording configuration issues
- Storage nearing capacity
- Firmware requiring updates
Many issues can be resolved remotely. When on-site service is required, SecureView can coordinate repair or replacement services to restore your system as quickly as possible.
Ideal For
SecureView System Health™ is designed for:
- Restaurants
- Retail Stores
- Medical Offices
- Office Buildings
- Warehouses
- Churches
- Apartment Communities
- Property Managers
- Manufacturing Facilities
- Auto Repair Shops
- Small & Medium Businesses
- Multi-Location Companies
Available Service Plans
Choose the level of proactive monitoring that best fits your business.
- Weekly System Health
- Daily System Health
- Enterprise Multi-Site Management
Each plan is designed to provide increasing levels of system oversight, reporting, and support based on your operational needs.
Protect Your Investment
Your surveillance system can’t protect your business if it isn’t working.
SecureView System Health™ helps ensure your cameras are online, your recorder is functioning properly, and your footage is there when you need it most.
Invest in confidence with proactive surveillance system health monitoring from SecureView.